Cookie Policy
What cookies we use on this website, why we use them, and how you can control them.
Last updated: June 2026. Read alongside our Privacy Policy.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the site work properly, remember your preferences, and — where you allow it — help us understand how the site is used so we can improve it. Some cookies are set by us; others may be set by third-party services we use.
The cookies we use
We group cookies into two categories:
- Strictly necessary cookies — required for the website to function and to keep it secure. These include remembering your cookie choice. They do not require consent and cannot be switched off through our banner.
- Analytics cookies — set only with your consent. We may use Google Analytics to understand how visitors use the site (for example, which pages are most visited) so we can improve it. These cookies collect information in an aggregated way and are only activated if you accept them.
Third-party services
Some pages may include content or links from third parties — for example, embedded Google Maps for our branch and ATM locations, our WhatsApp chat assistant, or social media. These providers may set their own cookies, governed by their own privacy and cookie policies. We encourage you to review the policies of any third-party services you interact with.
Managing your cookies
When you first visit our site, our cookie banner lets you accept or decline non-essential (analytics) cookies. You can change your mind at any time by clearing this site’s cookies in your browser, which will prompt the banner to appear again on your next visit.
You can also control or delete cookies through your browser settings. Most browsers let you block or remove cookies and notify you when one is set. Note that blocking strictly necessary cookies may affect how parts of the site work. For guidance, see the help pages of your browser (for example, Chrome, Safari, Firefox or Edge).
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal or regulatory reasons. The date above shows when it was last revised.
Contact us
If you have questions about our use of cookies or your privacy, contact our Data Protection Officer at dpo@jtccu.com.
Bank with confidence
Your trust matters. Become a member of a credit union that protects what’s yours.